India has a simple and specific route for redressal of consumer disputes which is laid down under the Consumer Protection Act, 1986. This legislation provides a platform for protecting consumers against exploitation, for the hearing of complaints and for settlement/compensation of dispute. The Act also stipulates the responsibilities of goods and services provider. To speed up the redressal process, the Act envisages the creation of quasi-judicial bodies at district, state as well as national level.
The complaints can be filed before, as per Pecuniariay Jurisdiction of the subject matter, defined under Consumer Protection Rules 1986, in the following Forums/Commissions.
• District Consumer Dispute redressal Forum.
• State Consumer Dispute Redressal Commission;
• National Consumer Dispute Redressal Commission, New Delhi
We have long experience of practice in the field of consumer laws, Law related to Monopolistic and Restrictive Trade Practices and we provide comprehensive legal service in these fields for the protection of consumer rights and product liability to consumers as well as to manufacturers and suppliers of products and services.